Info

Restaurant & Box Office Hours:

The day is approaching! We are carefully planning the reopening of MadLife’s patio and restaurant, adhering to all relevant capacity, sanitization and social distancing requirements. We expect to announce our restaurant and patio reopening date in the near term, so please watch for further updates! 

With respect to our captivating live performance venue, although we believe a measured first-step may be in the foreseeable future, as of today live performance venues cannot yet reopen in the state of Georgia. Therefore…  

MadLife’s venue facilities will remain temporarily closed for the next week. We are rescheduling the concerts currently on our calendar through May 26th. Patrons who purchased tickets to these (now rescheduled) events will be directly updated with more details via email in the next few days.  

It is possible that some shows beyond May 26th will need to be rescheduled. If so, we will make those announcements week by week in order to best manage communications with impacted ticket holders. Further updates regarding our events and operating schedule will be provided via email, our website and our social media channels.

If you have questions regarding tickets you purchased to a future event at MadLife, we ask that you watch your email box for updates from MadLife, specific to those events. If your questions are urgent, you can email our ticketing manager at: tlaney@madlifegroup.com. Please note, MadLife’s box office will not be staffed until shows resume in our venue, so please do not call or visit our box office. Email remains the best method of communication in the near term. 

We want to assure you that all tickets previously purchased will be honored for the rescheduled show dates. 

We look forward to seeing you very soon. Until then, we send sincere wishes to everyone to be careful, safe and well. 


*Saturday Walk-Up only from 11AM – 5PM, Sunday (excluding show days) Walk-Up Only

Venue Hours:

Venue hours are based on our show schedule
Click Here to view our Show Calendar

Patio Hours:

Our Patio is open seasonally and often features talented musicians on our Patio Stage. Weather permitting, patio hours are generally the same as MadLife’s restaurant hours.

General Inquiries

info@madlifegroup.com

Phone:

678-384-2363
*ext 1 Box Office & General Inquiries
*ext 2 Restaurant & Dinner Reservations
*ext 3 Studio
*ext 4 Administrative Offices
*ext 5 Special Events Booking

Address:

MadLife Stage & Studios
8722 Main St. Woodstock, GA 30188

Frequently Asked Questions

What is MadLife? MadLife Stage & Studios offers 3 different experiences. MadLife Grill, our restaurant on Main Street, serves a full menu of in-house crafted specialties. We also have a casual patio, featuring music on our “patio stage” (weather permitting).  Finally, MadLife offers a concert quality music venue, accommodating up to 284 music-loving patrons for performances by artists crossing many genres. Tickets for concert and comedy events at MadLife can be purchased at www.madlifestageandstudios.com, or in our Box Office during its hours of operation. MadLife also offers professional recording studios which include 2 large tracking rooms and a state-of-the-art post-production / mixing room.

What does the venue look like?

What does the restaurant look like?

Restaurant

Patio

What type of food do you have (what’s your menu like)? MadLife’s Grill offers a warm and inviting atmosphere with all the energy of a concert venue. Our menu is rooted in southern tradition and features a variety of savory and sweet delights from our scratch kitchen, with meats smoked in-house, breads and desserts made in-house. We offer a delicious selection of small plates, salads, sandwiches, steaks, and seafood. Weekend specials add variety. 

Where is MadLife? MadLife is located in the heart of Downtown Woodstock on Main Street.

8722 Main Street

Woodstock, GA 30188

Where do I park? MadLife offers valet parking on most Thursdays-Saturdays. In addition there is plentiful public parking in Downtown Woodstock near MadLife. We recommend Market Street and the public roads around Walton West Apartments. For questions about valet parking availability, please contact the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Valet parking is available on a first-come, first-served basis. Please Note: The valet can only accept cash payment.

How do I purchase tickets for a show? Tickets for all shows can be purchased at www.madlifestageandstudios.com/events, or in-person at MadLife’s Box Office during its hours of operation. Tickets can also be purchased through MadLife’s Box Office over the phone during its hours of operation by calling (678) 384-2363, Ext. 1.

What ticket types am I able to purchase? The ticket types offered vary depending on the event. For most shows, MadLife sells Main Floor Reserved Tables (seats 4 people), Main Floor ½ Reserved Tables (seats 2 people at a shared table), Balcony Reserved Tables (seats 4 people), and Standing Room | Main Floor tickets. If you would like to purchase more than the maximum number of tickets available on our website, please contact the Box Office during its hours of operation at (678) 384-2363, Ext. 1. The descriptions for these ticket types are listed below:

  • Main Floor Reserved Table Seat (4 Ticket Min.)

This is a 4 ticket minimum purchase, and purchasing this ticket type guarantees the ticket holders a Main Floor Reserved Table. Main Floor Reserved Tables are located on the main floor of the venue. These tickets can only be purchased in groups of 4, as there are 4 seats per table.

  • Main Floor Reserved Table Seat (8 Ticket Min.)

2 tables are better than 1! This is an 8 ticket minimum purchase, and purchasing this ticket type guarantees the ticket holders 2 Main Floor Reserved Tables next to each other. Main Floor Reserved Tables are located on the main floor of the venue. These tickets can only be purchased in groups of 8, as there are 4 seats per table. 

  • Main Floor 1/2 Reserved Table Seat (2 Ticket Min.)

This is a 2 ticket minimum purchase, and purchasing this ticket type guarantees the ticket holders 2 seats at one of MadLife’s Main Floor Reserved Tables. This a SHARED table, guaranteeing 2 of 4 reserved seats at one of MadLife’s Main Floor Reserved Tables.

  • Main Floor Reserved Table Seat (1 Ticket Purchase)

This is a 1 ticket purchase, and purchasing this ticket type guarantees the ticket holder 1 seat at one of MadLife’s Main Floor Reserved Tables. This a SHARED table, guaranteeing 1 of 4 reserved seats at one of MadLife’s Main Floor Reserved Tables. MadLife will pre-assign you a table seat for this ticket type.

  • Balcony Reserved Table Seat (4 Ticket Min.)

This is a 4 ticket minimum purchase, and purchasing this ticket type guarantees the ticket holders a Balcony Reserved Table. These tickets can only be purchased in groups of 4, as there are 4 seats per table. Our Balcony Reserved Tables float 10’ above MadLife’s main floor, riding the rail of our ultra-exclusive balcony with a private bar, which is just 33’ from our stage.

  • Balcony Reserved Table Seat (8 Ticket Min.)

2 tables are better than 1! This is an 8 ticket minimum purchase, and purchasing this ticket type guarantees the ticket holders 2 Balcony Reserved Tables next to each other. These tickets can only be purchased in groups of 8, as there are 4 seats per table. Our Balcony Reserved Tables float 10’ above MadLife’s main floor, riding the rail of our ultra-exclusive balcony with a private bar, which is just 33’ from our stage.

  • Balcony 1/2 Reserved Table (2 Ticket Min.)

This is a 2 ticket minimum purchase, and purchasing this ticket type guarantees the ticket holders 2 seats at one of MadLife’s Balcony Reserved Tables.  This a SHARED table, guaranteeing 2 of 4 reserved seats at one of MadLife’s Balcony Reserved Tables. Our Balcony Reserved Tables float 10’ above MadLife’s main floor, riding the rail of our ultra-exclusive balcony with a private bar, which is just 33’ from our stage.

  • Reserved Bar Stool

Purchasing a Reserved Bar Stool ticket guarantees the ticket holder a reserved bar stool at the bar for the event. Reserved bar stools are located on the main floor.

  • Standing Room | Main Floor

No matter where you hang in MadLife, you’ll enjoy a great view of our stage as well as sonic nirvana – even if you’re standing! Please Note: Holders of standing room tickets have not reserved a seat in the venue.

How do I guarantee a seat for a show in your venue? In order to enjoy a reserved seat for a show, patrons should purchase a Main Floor Reserved Table which accommodates 4 patrons or a Main Floor ½ Reserved Table which accommodates 2 patrons. For many shows we also offer Balcony Reserved Tables, which also accommodate up to 4 guests. Seating availability depends on an event-by-event basis, and seats generally sell out quickly!

How do I reserve a table? Holders of VIP Balcony and Main Floor Reserved Table tickets have the ability to select any available reserved table from the moment their tickets are purchased, up until 30 minutes BEFORE doors open to the event (i.e. if doors are at 6:30, cutoff time for selecting a reserved table would be at 6:00). Tables can be selected EITHER at the Box Office or by contacting the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Please note that tables cannot be selected online for shows at MadLife, and if you do not select a table, MadLife will select one for you. Selecting a table is not required, but is an option available.

Can I reserve a table online? No, tables can only be reserved at the Box Office, or by calling the Box Office during its hours of operation at (678) 384-2363, Ext. 1.

How do I find a seating map? An image of the seating map can be found at the bottom of each event. Please Note: The seating map is based on each event, and the table arrangement is subject to change.

When is the earliest date I can purchase tickets for a show? Tickets for all shows can be purchased at www.madlifestageandstudios.com/events, or in-person at MadLife’s Box Office during its hours of operation. Tickets can also be purchased over the phone by calling MadLife’s Box Office during its hours of operation at (678) 384-2363, Ext. 1. MadLife’s event calendar is updated regularly so check our website often or sign-up for our email list. You can also follow us on Facebook, Instagram, and Twitter for day-to-day updates.

What is your seating capacity and your General Admission capacity? The seating capacity depends on the seating configuration, which is determined on an event-by-event basis, and sometimes adjusted the night of the show. For most shows, the seating capacity is 120 reserved seats. That increases to 160 reserved seats for shows that utilize MadLIfe’s balcony seating. The balance of the tickets available for most shows are defined as Standing Room | Main Floor.

For a full standing-room event, the General Admission capacity for MadLife’s venue is 280.

Once purchased, can tickets be returned and refunded? All ticket sales are final. As noted in Eventbrite’s terms and conditions, which all ticket purchasers must read and agree to before each transaction is processed, we do not offer ticket refunds unless a show is canceled by MadLife. If there has been a significant change to the event such as a time change or date change, MadLife will send an email announcement to all ticket holders with the details. Please check your email for this event announcement before contacting MadLife. If an event has been cancelled by MadLife, and the announcement includes a deadline for refund requests, we cannot refund orders submitted after that deadline. We cannot offer refunds due to patron scheduling conflicts, late arrival, illness, or other personal issues.

“No Refunds” means that the event organizer does not grant refunds for this event. You can’t submit a refund request for your order, but you can still contact the Box Office during its hours of operation at (678) 384-2363, Ext. 1 with questions.

TIP: You can always transfer the tickets to another person by texting them or emailing them the tickets.

More information on our refund policy can be found on the information page for each event. 

If I eat in the restaurant or make reservations through OpenTable, does that guarantee me a seat for the show? Restaurant reservations and/or patronage does not include a seat for the show(s) that day. Patrons must purchase a ticket to gain admission to the shows in MadLife’s venue. You can purchase tickets through the “Shows” tab at https://madlifestageandstudios.com/events, or at our Box Office on site during its hours of operation. Tickets can also be purchased over the phone by calling MadLife’s Box Office during its hours of operation at (678) 384-2363, Ext. 1.

Do you have an open mic or Battle of the Bands night? MadLife hosts an Undiscovered Artist Showcase regularly. To sign-up, follow the steps on the provided link. http://madlifestageandstudios.com/booking/. MadLife also hosts a Battle of the Bands every month.To sign-up, follow the steps on the provided link. http://madlifestageandstudios.com/booking/

Is MadLife ADA/ Handicap accessible? Yes. Guests with special needs should contact the Box Office at least 24 hours ahead of the performance at (678) 384-2363, Ext. 1 to make us aware of the show and date that assistance will be needed. On the show day, please make our door or security staff aware of your needs and we will assist you in any way we can. Our bathrooms and first floor are all ADA accessible so please make us aware of your needs when purchasing tickets and upon your arrival to the venue. 

Can I order food/ drinks in the venue? MadLife’s venue offers 2 bars (one on the main floor and one on our VIP balcony). We also offer small plates, sandwiches, and salads off of our Venue Menu (visit the “MadLife Grill” tab to view our Venue Menu). If you are looking for a larger menu, MadLife Grill offers our full menu of in-house crafted specialties.  Many patrons make reservations at our Grill for dinner before attending their show. Reservations can be made by calling MadLife’s restaurant during its hours of operation at (678) 384-2363, Ext. 2 or through https://www.opentable.com/r/madlife-grill-woodstock.

Can I purchase tickets to upcoming shows at the Box Office? Yes. Tickets can be purchased for upcoming shows at the Box Office during its hours of operation. Tickets for upcoming shows can also be purchased through the Box Office over the phone during its hours of operation at (678) 384-2363, Ext. 1.

I purchased a reserved table. What time do I need to arrive in order to have a table? Table locations are finalized by MadLife 30 minutes before doors open for the show. Holders of VIP Balcony and Main Floor Reserved Table tickets have the ability to select any available reserved table from the moment their tickets are purchased, up until 30 minutes BEFORE doors open to the event (i.e. if doors are at 6:30, cutoff time for selecting a specific reserved table would be at 6:00). Tables can be selected EITHER at the Box Office or by contacting the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Please note that tables cannot be selected online and if you do not select a table, MadLife will select one for you. Selecting a table is not required, but is an option available.

I purchased a reserved table. When I arrive for the event, how do I find my table? When arriving for the event, present your tickets to security and they will check you in by scanning your tickets. They will advise your table number and will show you your table location using a table map of our venue on the monitor in the ticket lobby. Security also has the ability to escort you to your table. If you cannot find your table, please ask a security staff member for assistance.

Can I add a 5th person to my reserved table in the venue? Reserved tables are sold as a 4-ticket purchase. If you would like to add another guest to your table, you are able to purchase an additional Main Floor ½ Reserved Table. Then, contact MadLife’s Box Office during its hours of operation at (678) 384-2363, Ext. 1, and request the full table and half table be located next to each other.

How would you accommodate 6 people at a table? In order to accommodate 6 people for a party, the best option would be to purchase a Main Floor Reserved Table (seats 4 people) and a Main Floor ½ Reserved Table (seats 2 people). 

Can I reserve a bar stool? Bar stools for most shows are generally first-come, first-served. However, some shows do offer the option to purchase a reserved bar stool. The opportunity to purchase a reserved bar stool depends on the type of event. As an example, for most comedy shows, MadLife offers Reserved Bar Stool tickets.

Can I purchase a Balcony table for 2? Balcony ½ Reserved Tables are only available for specific events. When offered, Balcony ½ tables can be found in the specific events’ ticketing page.

I purchased more than 1 reserved table, will they be next to each other? Tables purchased under the same first and last name, as well as under the same order will be placed adjacent to each other. For questions about table placement ahead of the event, please contact the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Please note that holders of VIP Balcony and Main Floor Reserved Table tickets have the ability to select any available reserved table from the moment their tickets are purchased, up until 30 minutes BEFORE doors open to the event (i.e. if doors are at 6:30, cutoff time for selecting a reserved table would be at 6:00). Tables can be selected EITHER at the Box Office or by contacting the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Please note that tables cannot be selected online and if you do not select a table, MadLife will select one for you. Selecting a table is not required, but is an option available. 

I know people who have also purchased reserved tables, how do I guarantee that we are next to each other? Please call MadLife’s Box Office during its hours of operation at (678) 384-2363, Ext. 1 and provide the last names or order numbers of everyone who would like to be seated next to each other. You are also able to email our Ticketing Manager at tlaney@madlifegroup.com. Please provide the last names and/ or order numbers of everyone who would like to be seated next to each other in the email.

If I purchase a table, do I need to purchase tickets? No. When you purchase a reserved table, this includes 4 tickets for the 4 seats at the table. If  you have more than 4 people in your group, you will need to reserve additional tables or purchase general admission tickets.

Where do I pick up my will call tickets? Will Call is located at the Box Office in the ticket lobby.

I purchased tickets but part of my party will be there before I arrive, what do I do? Have someone in your party email or text you the ticket(s) that you will be using in order to gain entry to the event.

Can you scan tickets off of my phone?

MadLife has the ability to scan tickets off of mobile devices.

I didn’t print my ticket(s). What should I do? Eventbrite sends an email to the ticket buyer 48 hours before the showtime. This email contains a pdf download, which can be downloaded to your smartphone. MadLife has the ability to scan tickets off of smartphones. If you have the Eventbrite app, tickets can also be downloaded within their application. However if both of these options do not work, contact the Box Office ahead of time during its hours of operation at (678) 384-2363, Ext. 1 to confirm your order. Once confirmed, all you need to do is bring your ID to the Box Office, and we will print your ticket(s) here.

I can’t find my ticket(s), and it’s the night of the show. What should I do? Please contact the Box Office during its hours of operation at (678) 384-2363, Ext. 1 to confirm your order. Once confirmed, all you need to do is bring your ID to the Box Office, and we will be able to print your ticket(s) here.

What time are doors for the show? The scheduled times for doors depends on the event, and that time is always listed on each event page. Please be aware that occasionally, doors will open before or after the listed time.

How do I order food and drinks during the show? All ticket holders are able to order food and drinks during the event. Standing Room Ticket holders generally place their orders with the venue bar staff. Main Floor Reserved Table and VIP Balcony Table ticket holders are served by MadLife’s friendly wait staff throughout the event.

Is there a bar in the venue? There is a bar in the venue, located to the left as you walk into the venue. There is also a bar in MadLife’s venue balcony, which is reserved for balcony ticket holders.

Can I bring a bag or a backpack with me to MadLife? A small bag is permitted, not to exceed 10” x 10”. Large bags and backpacks are not permitted inside the venue at MadLife Stage & Studios. To ensure the safety of all our guests, all bags are subject to search by security upon entering the venue.

What items are not allowed in MadLife? The following items are prohibited for all shows:

• No outside food or drink allowed 

• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.

• Replicas of any type of weapon are NOT permitted

• No drugs, drug paraphernalia or illegal substances of any kind

• No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.

• No professional audio, video, or audio recording equipment – (including detachable lenses, tripods, zooms or commercial use rigs), unless approved in advance by MadLife

• No unsealed liquids or gels of any kind

• No jewelry or clothing that could inflict harm

• No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags

• No stuffed animals or toys of any kind

• No balloons

• No items on tables that will obstruct the view from other patron’s vantage points

• This list of prohibited items is subject to change at the discretion of venue management

If I eat in the restaurant or am waiting in the restaurant to get in the venue, do I get to enter first? No. The line that begins in the lobby and continues out the ticket lobby doors outside is the first line we let in the venue. Once this line has completely entered, then we will allow those waiting in the restaurant to enter. However, Reserved Table ticket holders have the benefit of assigned seating, so they can enjoy food and drink in MadLife’s Grill right up until the show is about to start, knowing their seat and table have been specifically reserved for them.

When can I start to lineup for the show? Ticket holders can line up for the show at any time, beginning in the lobby. Please Note: Reserved Table ticket holders have the benefit of assigned seating, so they can enjoy food and drink in MadLife’s Grill right up until the show is about to start, knowing their seat and table have been specifically reserved for them.

If I leave the venue during the show, can I come back? Yes. All ticket holders will be issued a specific credential, identifying the show and ticket type they have purchased. After the show is over, you do not have authorization to re-enter the venue.

What ticketing company do you use? MadLife’s ticketing is powered by Eventbrite. Please purchase your tickets only through MadLife or Eventbrite.

With the popularity of MadLife’s shows at an all-time high, we are starting to see some online ticket resellers offering tickets for MadLife events at very significant markups. To ensure the security and validity of your ticket purchase, please purchase your tickets through MadLife’s website, at MadLife’s box office or via Eventbrite, MadLife’s ticketing partner. WARNING: Tickets purchased from all non-authorized ticket resellers or via secondary ticket market sites may be significantly overpriced and may even be counterfeit!

Here is a partial list of scalper-driven ticketing websites to avoid:

StubHub, Vivid Seats, SeatGeek, Ticket Exchange by Ticketmaster, Fanfare Tickets, TicketCity, Ticketmaster, AXS, Viagogo, Good Seat Tickets, Tickets for Less, TicketSales, Eventseeker, Red Zone Tickets, Captain Tickets, Excite, Ticketsmate, Just A Ticket, Ticket Club, TicketOffices.com, Event Tickets Center, Tickets-Center, Livetickets, FreshTix.com, Live Nation, TicketNetwork, TickPick, Golden Tickets for Travel Agents, Box Office Ticket Sales, Box-Office Tickets, TicketsNow, TheConcertNexus, CheapTickets, Ticketmaster, Ticket Warehouse, The Fanchize, iwishtickets.com, Stub.com, Ticket Giant, Box Office Ticket Center, Govx, Premium Seats USA, A Great Place to Sit, Ace Ticket, Top Notch Seats, ticketpick.com, Ticket Bash, TicketSwap, a-awesometickets.com, Bullseye Ticket Group, TicketOffices.com, Red Hot Seats, concertfix.com, besttickets.com, gooddeedseats.com, ticketsatlanta.net, iwishtickets.com, cashortrade.org, Ticket Giant, Ticket Bash, TicketSwap, Capital City Tickets, indieonthemove.com, undiscoveredmusic.net, Ticket Giant, Ace Tickets, https://boxofficeticket.center/venues/madlife-stage-and-studios-tickets

How can I avoid online service fees? You can avoid online service fees by purchasing tickets at the Box Office during its hours of operation. Tickets can also be purchased over the phone during the Box Office’s hours of operation at (678) 384-2363, Ext. 1.

Do I have to purchase a ticket to eat in the restaurant? No, however during busy hours, we recommend making a reservation through OpenTable. Reservations can be made by calling MadLife’s restaurant during its hours of operation at (678) 384-2363, Ext. 2 or through https://www.opentable.com/r/madlife-grill-woodstock.

Do I need to purchase tickets to listen to live music on the patio? No. All of our patio performances are free! We showcase dozens of talented local artists on our patio stage (weather permitting).

Can I purchase MadLife apparel? Yes! You can buy MadLife swag at our Box Office.

What is your under age policy? Most shows at MadLife are listed 18 and older with late shows listed as 21 and over, however some afternoon events are all ages. You can find a full list of our events with age requirements by clicking the “Shows” tab, and finding this information in the event.

Does the venue allow smoking or vaping? We offer designated smoking areas outside of our building, but do not allow smoking or vaping inside.

Can I take pictures at the shows? We allow pictures at most of our shows, but most artists do not allow flash photography, audio or video recording.

How do I purchase a gift card? You can purchase a gift card on site at the Box Office ($20 minimum). The gift card can be used for food, drinks, tickets, and studio time. To redeem MadLife gift cards toward tickets, you will need to bring the gift card to our Box Office or call the Box Office during its hours of operation at (678) 384-2363, Ext. 1.

Are outside food and beverage allowed? The Alcohol Beverage Code for the city of Woodstock does not allow any person to bring alcoholic beverages into a licensed establishment. Therefore, all alcohol consumed at MadLife must be purchased from MadLife. Outside food and beverage are not allowed inside the building or outside on MadLife’s patio. Please finish or dispose of outside food and beverage before entering these areas. We have an extensive selection of beer, wine and liquors to complement our menu and the music.

Do you have a coat/ bag check? MadLife does not offer a coat check or bag check.

Can I request patio seating on OpenTable? Unfortunately not. Due to high patio seating demand, patio seating is first-come, first-served.

Do you host private events at your venue? Yes. Please visit our “Booking at MadLife” tab for booking private events.

Can I play here, book a show here, or book an event? Please visit our “Booking at MadLife” tab for booking information.

What hotels are nearby? Holiday Inn Express & Suites Atlanta N – Woodstock (Address: 1470 Woodstock Pkwy, Woodstock, GA 30188 | Phone: (770) 592-4438), Fairfield Inn & Suites by Marriott Atlanta Woodstock (Address: 455 Parkway 575, Woodstock, GA 30188 | Phone: (770) 926-4669), Hampton Inn Atlanta/Woodstock (Address: 450 Parkway 575, Woodstock, GA 30188 | Phone: (770) 592-2323), and The Microtel Inn & Suites by Wyndham Woodstock/Atlanta North (Address: 305 Molly Ln, Woodstock, GA 30189 | Phone: (678) 738-0001)

Is there an ATM at MadLife, or does MadLife do cash-back? No and No. The closest ATM is located at the Bank of the Ozarks, just down Main Street…about a 45 second walk from our front door.

We’re celebrating a birthday. Can I bring a cake? Can I bring party favors? Yes. You are able to bring a cake. You are also able to bring party favors, as long as they did not disrupt or distract other attendees before, during, and after the event.

Do you accept credit cards? Yes. We accept American Express, MasterCard, Discover, and Visa.

I left my credit card/ ID at MadLife, how do I get it back? Please contact the restaurant during its hours of operation at (678) 384-2363, Ext. 2.

Do you have a lost and found? Items recovered from shows are collected in the Box Office. If you notice you are missing an item or to check on the status of a lost item, please the Box Office during its hours of operation at (678) 384-2363, Ext. 1 or the restaurant during its hours of operation at (678) 384-2363, Ext. 2. Please Note: MadLife is not responsible for lost, damaged, or stolen items.

Where do I find contacts for the MadLife Stage & Studios team? http://madlifestageandstudios.com/contact/

How do I join the MadLife team? Please contact info@madlifegroup.com.

It’s now past the cut off time to reserve my table and I would still like to reserve my table. Can I still reserve my table? Unfortunately not. Holders of VIP Balcony and Main Floor Reserved Table tickets have the ability to select any available reserved table from the moment their tickets are purchased, up until 30 minutes BEFORE doors open to the event (i.e. if doors are at 6:30, cutoff time for selecting a reserved table would be at 6:00). Tables can be selected EITHER at the Box Office or by contacting the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Please note that tables cannot be selected online and if you do not select a table, MadLife will select one for you. Selecting a table is not required, but is an option available. 

Can I switch my table location after doors open for a show? Unfortunately, this is not possible in most cases. Holders of VIP Balcony and Main Floor Reserved Table tickets have the ability to select any available reserved table from the moment their tickets are purchased, up until 30 minutes BEFORE doors open to the event (i.e. if doors are at 6:30, cutoff time for selecting a reserved table would be at 6:00). Tables can be selected EITHER at the Box Office or by contacting the Box Office during its hours of operation at (678) 384-2363, Ext. 1. Please note that tables cannot be selected online and if you do not select a table, MadLife will select one for you. Selecting a table is not required, but is an option available.

If a show is sold out, can I purchase unclaimed tickets from will call? No. We cannot sell tickets already purchased by other patrons. However, for shows that are not completely sold out, standing room tickets (and in some cases table tickets) may be available at the door. 

If people don’t show up and the show is sold out, can I purchase tickets? This is not possible, as patrons who have purchased tickets for the event have the right to enter the venue at any time during the event.

If the show has started and no one is sitting at the reserved table, can I sit there? No. We cannot sell or allow a patron to sit at another patron’s reserved table. Reserved tables are reserved throughout the entire event, regardless of when the reserved table ticket holder arrives for the event.